Data protection

1. Data protection at a glance

General information

The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data is all data that can be used to identify you personally. For detailed information on the topic of data protection, please refer to our privacy statement set out below.

Data collection on this website

Who is responsible for the data collection on this website?

The data processing on this website is carried out by the website operator. Their contact details can be found in the “Notice of responsible person” section of this privacy statement.

Wie erfassen wir Ihre Daten?How do we collect your data?

On the one hand, your data is collected when you provide it to us. For example, this could be data that you enter in a contact form.

Other data is automatically collected by our IT systems, or collected with your consent, when you visit the website. This is primarily technical data (e.g. internet browser, operating system. or time of web page access). This data is automatically collected as soon as you visit this website.

What do we use your data for?

Some of the data is collected to ensure the error-free presentation of the website. Other data may be used to analyse your user behaviour.

What rights do you have with regard to your data?

You have the right to receive information about the origin, recipients and purpose of your stored personal data, free of charge at any time. You also have the right to request the correction or deletion of this data. If you have given your consent to data processing, you can revoke this consent at any time for the future. In addition, under certain circumstances, you have the right to request that the processing of your personal data is restricted. You also have the right to lodge a complaint with the relevant supervisory authority.

You are welcome to contact us at any time regarding further questions on the topic of data protection.

Analysis tools and third-party tools

When you visit this website, your surfing behaviour can be evaluated statistically. This is done primarily with so-called analysis programmes.

For detailed information about these analysis programmes, please refer to the following privacy statement

2. Hosting

External hosting

This website is hosted by an external service provider (host). The personal data that is collected on this website is stored on the servers of the host. This may include, but is not limited to, IP addresses, contact requests, metadata and communication data, contract data, contact data, names, website accesses and other data that is generated by a website.

The use of the host takes place for the purpose of fulfilling the contract with our potential and existing customers (Art. 6 (1b) GDPR) and in the interest of secure, fast and efficient presentation of our online offer by a professional provider (Art. 6 (1f) GDPR).

Our host will only process your data to the extent necessary for the fulfilment of its performance obligations and will follow our instructions with regard to this data.

We use the following host:

ALL-INKL.COM – Neue Medien Münnich
Hauptstrasse 68 |
D-02742 Friedersdorf

Contractual data processing

We have a contract for contractual data processing with the above-mentioned provider. This is a contract pursuant to data protection laws, which guarantees that the personal data of our website visitors will only be processed in accordance with our instructions and in compliance with the GDPR.

3. General information and mandatory information

Data protection

The operators of these sites take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations as well as this privacy statement.

When you use this website, various personal data is collected. Personal data is data that can be used to identify you personally. This privacy statement explains what data we collect and what we use it for. It also explains how and for what purpose this is done.

We would like to point out that data transmission via the internet (e.g. when communicating by email) can be subject to security flaws. Complete protection of the data against access by third parties is not possible.

Notice of responsible person

The person responsible for the data processing on this website is:

Frank Voigt
MBA / Dipl.-Bw. (BA)
Finkenweg 2
79853 Lenzkirch

Telephone: +49 160 981 982 82

Email: mail@frankvoigt.com

The responsible person is the natural or legal person who, alone or together with others, decides on the purposes and means of processing personal data (e.g. names, email addresses, etc.).

Storage period

Unless a more specific storage period has been specified within this privacy statement, your personal data will remain stored with us until the purpose for data processing is no longer applicable. If you make a legitimate request for deletion, or revoke your consent to data processing, your data will be deleted, unless we have other legally permissible reasons for storing your personal data (e.g. retention periods under tax law or commercial law); in such cases, the deletion will take place once these reasons have ceased to apply.

Notice regarding data transfer to the USA and other third countries

Among other things, we use tools from companies based in the USA or other third countries, which have different data protection laws. If these tools are active, your personal data may be transferred to these third countries and processed there. We would like to point out that no comparable level of data protection to the EU can be guaranteed in such countries. For example, US companies are required to disclose personal information to security agencies, without you as the person affected being able to take legal action against this. Therefore, it cannot be excluded that US authorities (e.g. intelligence services) will process, evaluate and permanently store your data on US servers for monitoring purposes. We have no influence on these processing activities.

Revocation of your consent to data processing

Many data processing operations are only possible with your explicit consent. You can revoke your consent at any time. The legality of the data processing carried out until such revocation remains unaffected by the revocation.

Right of objection to data collection in special cases and to direct advertising (Art. 21 GDPR)

IF THE DATA PROCESSING TAKES PLACE BASED ON ART. 6 (1e) GDPR OR ART. 6 (1f) GDPR, YOU HAVE THE RIGHT TO OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA AT ANY TIME, FOR REASONS ARISING FROM YOUR PARTICULAR SITUATION; THIS ALSO APPLIES TO PROFILING BASED ON THESE PROVISIONS. THE RESPECTIVE LEGAL BASIS ON WHICH PROCESSING IS BASED IS DESCRIBED IN THIS PRIVACY STATEMENT. IF YOU OBJECT, WE WILL NO LONGER PROCESS YOUR PERSONAL DATA CONCERNED, UNLESS WE CAN PROVE COMPELLING REASONS FOR DATA PROCESSING THAT ARE ENTITLED TO PROTECTION, WHICH OUTWEIGH YOUR INTERESTS, RIGHTS AND FREEDOMS, OR THE PROCESSING SERVES TO ASSERT, EXERCISE OR DEFEND LEGAL CLAIMS (OBJECTION PURSUANT TO ART. 21 (1) GDPR).

IF YOUR PERSONAL DATA IS PROCESSED IN ORDER TO CARRY OUT DIRECT MARKETING, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF YOUR PERSONAL DATA FOR THE PURPOSE OF SUCH DIRECT MARKETING; THIS ALSO APPLIES TO PROFILING, INSOFAR AS IT RELATES TO SUCH DIRECT MARKETING. IF YOU OBJECT, YOUR PERSONAL DATA WILL NO LONGER BE USED FOR THE PURPOSE OF DIRECT MARKETING (OBJECTION PURSUANT TO ART. 21 (2) GDPR).

Right to lodge a complaint with the relevant supervisory authority

In the event of violations of the GDPR, the parties affected have the right lodge a complaint with a supervisory authority, in particular in the EU member state of their habitual residence, place of work or the place where the suspected violation occurred. The right to lodge a complaint exists without prejudice to any other administrative or judicial remedy.

Right to data transferability

You have the right to have the data which we process automatically on the basis of your consent or for the performance of a contract handed over to you or a third party in a common machine-readable format. If you request direct transfer of the data to another responsible party, this only takes place if it is technically feasible.

SSL or TLS encryption

This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or enquiries that you send to us as the site operator. An encrypted connection can be identified by the address field of the browser changing from “http://” to “https://” and by the lock symbol in your browser next to this field.

If the SSL or TLS encryption is enabled, the data that you transmit to us cannot be read by third parties.

Information, deletion and correction

In accordance with current statutory provisions, you have the right to obtain free information at any time about your personal data stored, its origin and recipients, as well as the purpose of the data processing, and if necessary, the right to correction or deletion of such data. You are welcome to contact us at any time regarding further questions on the topic of personal data.

Right to restrict data processing

You have the right to request that the processing of your personal data is restricted. You can contact us at any time in this regard. The right to restrict data processing exists in the following cases:

If you dispute the accuracy of your personal data stored by us, we usually need time to check this. For the duration of this check, you have the right to request that the processing of your personal data is restricted.
If the processing of your personal data was/is done unlawfully, you can request restriction of the data processing instead of deletion of the data.
If we no longer need your personal data, but you need it in order to exercise, defend or assert legal claims, you have the right to request restriction of the data processing instead of deletion of the data.
If you have a raised an objection pursuant to Art. 21 (1) GDPR, a balance must be struck between your interests and our interests. Until such time as it is determined whose interests take precedence, you have the right to request that the processing of your personal data is restricted.

If you have restricted the processing of your personal data, then – aside from this data still being stored – it may only be processed with your consent, or in order to assert, exercise or defend legal claims, or to protect the rights of another natural or legal person, or for important reasons of public interest of the European Union or an EU member state.

4. Data collection on this website

Cookies

Our internet pages use so-called “cookies”. Cookies are small text files and do not cause any damage to your user device. They are either stored temporarily for the duration of a session (session cookies) or permanently (permanent cookies) on your user device. Session cookies are automatically deleted after you have left the site. Permanent cookies remain stored on your user device until you delete them yourself or an automatic deletion is carried out by your web browser.

In some cases, cookies from third-party companies may also be stored on your user device when you enter our site (third-party cookies). These enable us or you to use certain services provided by the third party (e.g. cookies for the processing of payment services).

Cookies have various functions. Many cookies are technically necessary, because certain website functions would not work without them (e.g. the shopping basket function or video playback). Other cookies are used to analyse user behaviour or to display advertising.

Cookies that are used to carry out the electronic communication process (necessary cookies), or that are required to provide certain functions that you wish to use (functional cookies, e.g. for the shopping basket function) or to optimise the website (e.g. cookies to measure the web traffic) are stored pursuant to Art. 6 (1f) GDPR, unless a different legal basis is indicated. The website operator has a legitimate interest in the storage of cookies for the technically error-free and optimised provision of their services. Insofar as consent for the storage of cookies has been obtained, the storage of the cookies concerned is exclusively based on this consent (Art. 6 (1a) GDPR); the consent can be revoked at any time.

You can adjust your browser settings so that you are informed about the storage of cookies and only allow cookies in individual cases, exclude the acceptance of cookies in specific cases or in general, and activate the automatic deletion of cookies when the browser is closed. Disabling cookies may limit the functionality of this website.

Insofar as cookies are used by third-party companies or for analysis purposes, we will inform you about this separately within the scope of this privacy statement, and request your consent where applicable.

Cookie consent using Borlabs Cookie

Our website uses the Borlabs Cookie cookie consent technology, in order to obtain your consent to the storage of certain cookies in your browser and to document this in accordance with data protection regulations. This technology is provided by Borlabs – Benjamin A. Bornschein, Rübenkamp 32, 22305 Hamburg (hereinafter referred to as Borlabs).

When you visit our website, a Borlabs Cookie is stored in your browser, which stores your consent or the revocation of your consent. This data is not passed on to the provider of Borlabs Cookie.

The data collected will be stored until you request us to delete it, or delete the Borlabs Cookie yourself, or the reason for data storage is no longer applicable. Mandatory legal retention periods remain unaffected. Details on the data processing of Borlabs Cookie can be found at https://de.borlabs.io/kb/welche-daten-speichert-borlabs-cookie/.

The use of the Borlabs Cookie consent technology takes place in order to obtain the legally required consents for the use of cookies. The legal basis for this is Art. 6 (1c) GDPR.

Contact form

If you send us enquiries via the contact form, then your details from the enquiry form including the contact data you enter there will be stored by us for the purpose of processing the enquiry and in case of follow-up questions. We do not pass on this data without your consent.

The processing of this data takes place pursuant to Art. 6 (1b) GDPR, insofar as your enquiry is related to the performance of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on our justified interest in the effective processing of the enquiries addressed to us (Art. 6 (1f) GDPR) or on your consent (Art. 6 (1a) GDPR), insofar as this has been obtained.

The data entered by you in the contact form remains stored by us until you request us to delete it, revoke your consent for the storage, or the reason for data storage is no longer applicable (e.g. after your enquiry has been completely processed). Mandatory legal provisions – particularly related to retention periods – remain unaffected.

Enquiries via email, telephone or fax

If you contact us via email, telephone or fax, then your enquiry – including all personal data (name, enquiry details) arising therefrom – will be stored and processed by us for the purpose of responding to your enquiry. We do not pass on this data without your consent.

The data provided by you during the contact request remains stored by us until you request us to delete it, revoke your consent for the storage, or the reason for data storage is no longer applicable (e.g. after your matter has been completely processed). Mandatory legal provisions – particularly related to statutory retention periods – remain unaffected.

Calendly

On our website, you have the possibility to make appointments with us. We use the “Calendly” tool for booking appointments. The provider is Calendly LLC, 271 17th St NW, 10th Floor, Atlanta, Georgia 30363, USA (hereinafter referred to as “Calendly”).

For the purpose of booking appointments, please enter the requested data and the desired appointment date in the form provided. The data entered is used for planning, conducting, and if necessary, following up the appointment. The appointment data is stored for us on the servers of Calendly, whose privacy statement you can view here: https://calendly.com/de/pages/privacy.

The data entered by you remains stored by us until you request us to delete it, revoke your consent for the storage, or the reason for data storage is no longer applicable. Mandatory legal provisions – particularly related to retention periods – remain unaffected.

The legal basis for the data processing is Art. 6 (1f) GDPR. The website operator has a legitimate interest in making appointments with interested parties and customers, in a manner that is as uncomplicated as possible. Insofar as the corresponding consent has been obtained, the processing takes place exclusively on the basis of Art. 6 (1a) GDPR and § 25 (1) of the German Telecommunications and Telemedia Data Protection Act (TTDSG), if the consent to the storage of cookies or the access to information on the user device (e.g. device fingerprinting) falls within the scope of the TTDSG. The consent can be revoked at any time.

Data transfer to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here: https://calendly.com/pages/dpa.

Contractual data processing

5. Analysis tools and advertising

Google Analytics

This website uses functions of the Google Analytics web analytics service. The provider is Google Ireland Limited (hereinafter referred to as “Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

Google Analytics enables the website operator to analyse the behaviour of website visitors. For this purpose, the website operator receives various usage data, such as page views, session duration, operating systems used and user origin. This data may be combined by Google into a profile that is assigned to the respective user or their user device.

We can also use Google Analytics to record such things as your mouse and scroll movements and clicks. In addition, Google Analytics uses various modelling approaches to complement the datasets it collects, and uses machine learning technologies for data analysis.

Google Analytics uses technologies that enable the recognition of the user for the purpose of analysing user behaviour (e.g. cookies or device fingerprinting). The information collected by Google about the use of this website is usually transmitted to Google servers in the USA and stored there.

The use of this analysis tool takes place based on Art. 6 (1f) GDPR. The website operator has a legitimate interest in the analysis of user behaviour, in order to optimise both their website and their advertising. Insofar as the corresponding consent has been obtained (e.g. consent for the storage of cookies), the processing takes place exclusively on the basis of Art. 6 (1a) GDPR; the consent can be revoked at any time.

Data transfer to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here: https://privacy.google.com/businesses/controllerterms/mccs/.

IP anonymisation

We have activated the IP anonymisation function on this website. This will cause your IP address to be truncated by Google in member states of the European Union or in other parties to the Agreement on the European Economic Area (EEA), before it is transferred to the United States. Only in exceptional cases will the full IP address be transferred to a Google server in the USA and then truncated there. On behalf of the operator of this website, Google will use this information in order to evaluate your use of the website, to compile reports on the website activities, and to provide other services related to website use and internet use to the website operator. The IP address provided by your browser within the framework of Google Analytics will not be merged with other Google data.

Browser plugin

You can prevent Google from collecting and processing your data by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=de.

For more information on how Google Analytics handles user data, please see Google’s “Safeguarding your data” statement at https://support.google.com/analytics/answer/6004245?hl=de.

Contractual data processing

We have a contract with Google for contractual data processing and fully implement the strict requirements of the German data protection authorities when using Google Analytics.

Demographics with Google Analytics

This website uses the Google Analytics demographics feature, in order to be able to show site visitors appropriate advertisements within the Google Network. This enables reports to be created that include statements about age, gender and interests of site visitors. This data comes from Google’s interest-related advertising as well as third-party visitor data. This data cannot be associated with any specific person. You can deactivate this function at any time via the ad settings in your Google account, or generally prohibit the collection of your data by Google Analytics as described in the section on objection to data collection.

Google Analytics ecommerce tracking

This site uses the ecommerce tracking feature of Google Analytics. Using ecommerce tracking, the website operator can analyse the buying behaviour of website visitors to improve their online marketing campaigns. Information such as orders placed, average order values, shipping costs and the time from viewing until the purchase of a product is recorded. Google may aggregate this information under a transaction ID, which is associated with the user or their device.

Storage period

Data stored by Google at the user and event level, which is linked with cookies, user identifiers (e.g. user ID) or advertising identifiers (e.g. DoubleClick cookies, Android advertising ID) will be anonymised or deleted after 2 months. For details, please refer to the following link: https://support.google.com/analytics/answer/7667196?hl=de

6. Plugins and tools

Google Fonts (local hosting)

This website uses Google Fonts, which are provided by Google, for the uniform display of fonts. Google Fonts are installed locally. There is no connection to Google servers when using Google Fonts.

For more information about Google Fonts, visit https://developers.google.com/fonts/faq and see Google’s privacy policy at https://policies.google.com/privacy?hl=de.

Google Maps

This website uses the Google Maps map service. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

In order to use the functions of Google Maps, it is necessary to store your IP address. This information is usually transmitted to Google servers in the USA and stored there. The provider of this site has no influence on this data transmission. If Google Maps is activated, Google can use Google Fonts for the uniform display of fonts. When you use Google Maps, your browser loads the required Google Fonts into your browser cache, in order to display text and fonts correctly.

The use of Google Maps takes place in the interest of an attractive presentation of our online offers, and to make it easy to find the places indicated by us on the website. This constitutes a legitimate interest within the scope of Art. 6 (1f) GDPR. Insofar as the corresponding consent has been obtained, the processing takes place exclusively on the basis of Art. 6 (1a) GDPR; the consent can be revoked at any time.

Data transfer to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here: https://privacy.google.com/businesses/gdprcontrollerterms/ and https://privacy.google.com/businesses/gdprcontrollerterms/sccs/.

For more information on the handling of user data, please see Google’s privacy policy at https://policies.google.com/privacy?hl=en.

iThemes Security

We have incorporated iThemes Security on this site. The provider is iThemes Media LLC, 1720 South Kelly Avenue Edmond, OK 73013, USA (hereinafter referred to as “iThemes Security”).

iThemes Security is designed to protect our website from unwanted access or malicious cyberattacks. For this purpose, iThemes Security collects information such as your IP address, the time and source of login attempts and log data (e.g. the browser used). iThemes Security is installed locally on our servers.
iThemes Security sends IP addresses of recurring attackers to a central iThemes Security database in the USA (network brute force protection), in order to prevent such attacks in the future.

The use of iThemes Security takes place based on Art. 6 (1f) GDPR. The website operator has a legitimate interest in the best possible protection against cyberattacks on their website. Insofar as the corresponding consent has been obtained, the processing takes place exclusively on the basis of Art. 6 (1a) GDPR; the consent can be revoked at any time.